A board and governance level issue that doesn’t get nearly enough attention is whether firms are being run as value creators or value extractors. As economist William Lazonick points out, absent real pushback, it is all too easy for management to simply extract value from companies – value that was ...
The utilization of management tools, ideas and frameworks has a strange cyclicality to it. The boss reads another book and suddenly we’re all required to calculate Net Promoter Scores! It’s worth taking a critical eye to the tools that we use to increase performance. Â
