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This article was co-authored with Alex Van Putten of Cameron & Associates
It isn’t hunger for short-term results. It’s not about meeting every number. It’s not about never being surprised. What investors really want is to see evidence that you are using your...
As the world begins to open up and I’m back on the speaking circuit, a question I get asked again and again is how one can tell when a once-robust competitive advantage is starting to show its age. Here’s how you can diagnose it.
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This article was originally posted on LinkedIn at this link
Last week, Lyft’s new CEO, David Risher, announced plans to cut at least 1,200 jobs. Overall, tech companies have laid off 183,801 global workers so far this year, according to Layoffs.fyi. This adds to the total of...
It’s always astonishing in hindsight, looking at a business that got itself into deep, dark, trouble, how many warning signs there were.
‘Tis the season, it seems for the retail apocalypse to shutter once-beloved brands and end old traditions forever. Bankruptcies hit their...
It’s tempting to invest in areas that promise certain returns for a given investment. Unfortunately, by the time an opportunity has become so well understood that anyone could pursue it, it is well on the way to commoditization. To find big payoffs, you must be willing to explore high...
It's tempting to use the practices that yield predictable results to manage the innovation and transformation process. Big mistake, according to our colleague and friend Geoffrey Moore. Read on for insights.
Innovation is still not optional
In a prior post, written during the...
We know that to create meaningful innovations that can move the needle for the companies that sponsor them, attention, resources and commitment needs to be sustained. But in too many organizations, innovation gets started,...
The world is very different now. For man holds in his mortal hands the power to abolish all forms of human poverty and all forms of human life.
John F. Kennedy
Humans have mastered lots of things that have transformed our lives, created our civilizations, and might ultimately kill us all. This...
When your customers’ cash dries up…
With all the turmoil surrounding the collapse of Silicon Valley Bank, the pullback of Venture Capital money and other nail-biting financial moments, how should you deal with customers who suddenly don’t have the money to pay their bills? The...
I’m often asked whether it is possible to teach entrepreneurship – or more importantly – having an entrepreneurial mindset. Well, I can’t teach you passion or hard work. What I can teach you is how to de-risk projects and how to build the right kind of plan.
Fascination...
At Valize, we believe that the right amount of insight and experience can be a business accelerator. This article specifies when using consultants like us can be a great use of time and money..
Paid advisors don’t deserve their bad reputation.
By Rita McGrath
Some things never go out...
The state of customer service across most of the economy is dreadful. A recent delightful experience at Patagonia proves that it doesn’t have to be that way.
The sad world of customer service
As I have written about elsewhere, the more automation we introduce into the customer service...
People have been predicting the end of Hollywood as we know it for a long time. Talking pictures were first dismissed as a novelty, then eventually embraced. Television proved destabilizing for the studio system that preceded it. And now, Chris Moore, a...
Happy New Year!
Ram Charan and I co-authored an article just out in this month’s Harvard Business Review about how technology is creating the conditions for what we call the “permissionless” corporation. In it, we suggest that corporations organized...
Gradually, then suddenly. That’s the line that I borrowed from Ernest Hemingway to describe the progress of strategic inflection points. They brew along for a long time – sometimes decades – before finally breaking through.
The gradual, then...
